Terms &
conditions.

By registering or using SyncCAD, you fully agree to these terms and conditions. If you do not agree, you may not use our services.

SyncCAD is a platform comprising several integrated services:

• CAD Library — storage, management, and sharing of engineering files (DWG, STEP, STL, and 30+ formats).
• Cloud PDM — team workspace with version history, 3D annotations, and review links.
• E-Learning — online CAD course platform for instructors and students.
• Blog & Documentation — educational content and platform usage guides.

Services are available in Free, Pro, and Team plans.

• You are responsible for maintaining the confidentiality of your password and account security.
• One person may only have one active account.
• You must be at least 13 years old. Students under 18 require parental/guardian consent.
• Information provided during registration must be accurate and current.
• Immediately report to difta@synccad.com if your account is accessed without authorization.

You are permitted to:

• Upload, manage, and share CAD files for professional, educational, or personal purposes.
• Collaborate with your team within a workspace.
• Make files public so other users can view and download them.
• Use the SyncCAD API as documented for integrations.

You are not permitted to:

• Upload files that infringe on intellectual property, trademarks, or patents of others.
• Distribute files containing malware, malicious scripts, or illegal content.
• Use the platform for mass distribution of pirated files or illegal content.
• Perform mass scraping, DDoS attacks, or exploit security vulnerabilities.

Users acting as Instructors are responsible for the course content they create, including material accuracy, assignment deadlines, and grading.

Users acting as Students are responsible for the authenticity of files submitted as assignments. Submitting someone else's work as your own is a violation that may result in submission removal and account suspension.

Digital certificates issued by SyncCAD reflect task completion on the platform, not formal accreditation. Institutions are responsible for independently validating course accreditation.

CAD files you upload remain entirely yours. By uploading a file, you grant SyncCAD a limited, non-exclusive license to store, display, and process that file according to the privacy settings you choose.

The brand, logo, and name "SyncCAD" are owned by the SyncCAD team. No permission is granted to use them without written consent.

SyncCAD uses a voucher system for plan upgrades. Voucher purchases are final and non-refundable except in case of documented technical errors on SyncCAD's part. Voucher validity starts from the redemption date and does not renew automatically.

We reserve the right to suspend or delete accounts that violate these terms. You may delete your account at any time via Settings or by contacting difta@synccad.com. Data will be deleted in accordance with the retention policy in the Privacy Policy.

SyncCAD is not liable for losses due to data loss, service disruption, business decisions based on platform information, or unauthorized use by third parties. The service is provided as-is with best efforts to ensure availability and security.

We may update these terms at any time. Significant changes will be notified via email at least 7 days before taking effect. Continued use after changes constitutes agreement to the updated terms.

These terms are governed by the laws of the Republic of Indonesia. Disputes shall be resolved through deliberation between the parties, or if necessary, through an agreed dispute resolution body in Indonesia.