Privacy Policy

SyncCAD ("we", "our", "us") is a professional CAD studio operated by Wibowo and team. We are committed to protecting your privacy. This policy explains what data we collect, why, and how we handle it.

1. Information We Collect

We collect information you provide directly, including:

• Contact details — name, email address, phone number, company name
• Project information — briefs, files, drawings, specifications you share with us
• Communication records — WhatsApp, email, and platform messages
• Platform profiles — Freelancer.com, Fiverr, Upwork usernames when you hire us via those platforms
• Payment information — handled directly by platforms; we do not store card data

We may also collect limited technical data (IP address, browser type, pages visited) via server logs and Cloudflare.

2. How We Use Your Data

• To deliver CAD services and communicate about your project
• To send quotes, invoices, and project updates
• To improve our services and website
• To comply with legal obligations

We do not use your data for advertising or sell it to third parties.

3. Sharing & Disclosure

We do not sell or rent your personal data. We may share it with:

• Team members — only those working on your project
• Platforms — Freelancer.com, Fiverr, Upwork, as required for the engagement
• Service providers — Cloudflare (hosting security), Google Fonts, WhatsApp
• Legal authorities — if required by law

4. Project Files & Intellectual Property

All files, drawings, and designs you share remain your property. Upon full payment, all deliverables and associated IP are transferred to you. We retain copies for portfolio use only with your explicit written consent. You may request deletion of your project files at any time.

5. Cookies

This website uses minimal cookies for session management and Cloudflare security. We do not use tracking or advertising cookies. You can disable cookies in your browser settings.

6. Data Retention

We retain your contact and project data for up to 3 years after project completion for accounting and support purposes, then securely delete it unless required by law to retain it longer.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability

To exercise these rights, contact us at wibowo@synccad.com.

8. Security

We use HTTPS encryption, Cloudflare protection, and restrict file access to authorised team members only. No method of transmission over the internet is 100% secure; we take all reasonable measures to protect your data.

9. Contact

For privacy-related questions or requests: